FAQ's
How can I make a booking
How many days in advance do I need to book?
What happens if my pet requires a separate room?
What happens if I would like to cancel or change my booking?
Do you share CCTV access with us?
How many pets stay in one room
What if my dog doesn't get along with other dogs
What happens incase I can’t pick my pet up at the check out time
What if my pet has a food allergy
What if my pet has a particular food requirement
What if my pet has separation anxiety?
Can I request for a private room in advance
What happens if our dog park visit gets affected by the weather?
Do you have a pick up/drop off service available?
Do you have any grooming services
Do pets who stay longer get a bath/grooming
What happens if my booking is rejected due to any missing information or incomplete vaccination records?
My dog does not get along with other dogs, can I still bring him to the dog park?
Do you accept walkins
Do you give us updates during our pets stay?
What if my pet requires any medical attention during their stay
Have more questions? Feel free to reach out to us and we would be happy to help you out